Returns & Exchanges
At Irv's Luggage, we want you to travel with confidence, which is why we offer a 30-day return policy on all unused products in their original packaging. We are dedicated to ensuring your gear is the perfect fit for your next journey.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused items back in their original shipping box, ensuring all hangtags, protective plastics, and warranty cards are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
