Frequently Asked Questions
Everything you need to know about your next journey with Irv's Luggage.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout for those with upcoming travel dates.
What is your return policy for luggage and travel accessories?
We offer a 30-day return policy on all unused items in their original packaging. Please note that personalized or monogrammed items are final sale and cannot be returned.
Do the products sold at Irv's Luggage come with a warranty?
Yes, most of our brands offer manufacturer warranties covering defects in materials and workmanship. Specific warranty duration varies by brand, such as Samsonite, Tumi, and Travelpro.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. International shipping rates and duties are calculated at the time of checkout based on the destination.
Can I have my luggage monogrammed or personalized?
We offer professional monogramming services on select leather goods and hardside luggage. Look for the 'Personalize It' option on the product page to add your initials.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal and Apple Pay.